817-381-1011
1848 Norwood Plaza. Hurst, TX 76054

Policy

Policy Page

This page serves the purpose of publicly sharing all relevant and necessary policies and procedures for transparency and security purposes. Barrage Systems LLC retains the right to supersede any policy posted here by providing updated policy in written form. Please note that no policy displayed on the Barrage Systems Website is considered contractual. For further information, kindly reach out to your Customer Representative.

Last Updated: 1/10/2024.

Security Policy : Barrage Systems LLC MSP

Introduction

At Barrage Systems MSP, we recognize the critical importance of maintaining a robust security posture to protect our systems, assets, and the sensitive information entrusted to us by our clients. This Security Policy outlines our commitment to security and establishes the framework for implementing security controls, standards, and practices throughout our organization.

Information Security Objectives

Our primary information security objectives are:

a. Confidentiality: Ensuring that sensitive information is only accessible to authorized individuals and protected from unauthorized disclosure.

b. Integrity: Safeguarding the accuracy and completeness of data and preventing unauthorized modification or destruction.

c. Availability: Ensuring that information and services are available to authorized individuals when needed.

d. Compliance: Adhering to applicable laws, regulations, and contractual obligations regarding the protection of sensitive information.

e. Continuity: Maintaining the ability to operate critical business functions during and after disruptive incidents.

Roles and Responsibilities

a. Management: Senior management is responsible for setting the overall direction, goals, and objectives for information security within the organization. They are accountable for allocating adequate resources and promoting a culture of security awareness.

b. Information Security Officer (ISO): The ISO is responsible for overseeing the implementation and maintenance of the security program. This includes developing security policies, conducting risk assessments, and coordinating security awareness training.

c. Employees: All employees are responsible for understanding and adhering to the security policies and standards in place. They must report any security incidents or vulnerabilities promptly to the designated personnel.

Asset Management

a. Inventory: Maintain an inventory of all information assets, including hardware, software, and data repositories.

b. Classification: Classify information assets based on their sensitivity and define appropriate handling requirements for each classification level.

c. Ownership: Assign ownership to information assets and define the roles and responsibilities for their protection.

d. Access Controls: Implement access controls to ensure that only authorized individuals can access and modify information assets.

Risk Management

a. Risk Assessment: Conduct regular risk assessments to identify and prioritize potential threats, vulnerabilities, and risks to information assets.

b. Risk Mitigation: Develop and implement controls and safeguards to mitigate identified risks to an acceptable level.

c. Incident Response: Establish an incident response plan to address security incidents promptly, minimize their impact, and restore normal operations.

d. Business Continuity: Develop and test a business continuity plan to ensure the organization can recover critical functions and services in the event of a disruption.

Network Security

a. Network Segmentation: Implement network segmentation to isolate critical systems and limit the lateral movement of attackers.

b. Firewalls and Intrusion Detection/Prevention Systems (IDS/IPS): Deploy firewalls and IDS/IPS solutions to monitor and protect the network perimeter from unauthorized access and malicious activities.

c. Secure Remote Access: Implement secure remote access mechanisms, such as virtual private networks (VPNs), to ensure encrypted and authenticated connections.

Data Security

a. Data Encryption: Encrypt sensitive data at rest and in transit to protect it from unauthorized access.

b. Data Backup and Recovery: Regularly backup critical data and test the restoration process to ensure its integrity and availability.

c. Data Retention: Define data retention policies to ensure compliance with legal and regulatory requirements and securely dispose of data when no longer needed.

Security Awareness and Training

a. Security Awareness Program: Establish a comprehensive security awareness program to educate employees about security risks, policies, and best practices.

b. Training and Education: Provide ongoing training to employees to enhance their security knowledge and skills.

c. Reporting Security Incidents: Implement a clear procedure for employees to report security incidents or suspicious activities.

Compliance and Audit

a. Compliance Monitoring: Regularly monitor and review the organization’s security posture to ensure compliance with applicable laws, regulations, and contractual obligations.

b. Auditing and Assessment: Conduct periodic internal and external security audits and assessments to identify potential vulnerabilities and gaps.

c. Incident Reporting: Promptly report security incidents to the relevant authorities, clients, and stakeholders as required by applicable regulations and contractual obligations.

Policy Review and Maintenance

a. Policy Review: Review and update the Security Policy periodically to reflect changes in the threat landscape, technology, and regulatory requirements.

b. Policy Communication: Communicate the Security Policy and any updates to all employees, contractors, and third-party vendors.

c. Policy Enforcement: Enforce compliance with the Security Policy through monitoring, regular audits, and appropriate disciplinary actions.

This Security Policy serves as a foundation for Barrage Systems MSP’s commitment to information security. It outlines the essential principles and practices to protect our systems, assets, and the sensitive information entrusted to us. All employees must familiarize themselves with this policy and adhere to its requirements in their daily activities.

Fair and Equal Business Dealing : Barrage Systems LLC MSP

At Barrage Systems LLC, we are committed to fostering an environment of fairness, equality, and integrity in all our business dealings. We strive to maintain transparent and ethical practices to ensure that every client receives equal treatment and opportunities. This Fair and Equal Business Dealings Policy outlines our commitment to promoting fairness and equality in our interactions with clients.

  • Non-Discrimination: a. We do not discriminate against clients based on their race, color, religion, gender, sexual orientation, national origin, disability, or any other protected characteristic. b. All clients are treated with equal respect and consideration, regardless of their background, size, or financial status.
  • Equal Opportunities: a. We provide equal opportunities for all clients to engage in business transactions with us, without any undue favoritism or bias. b. We ensure that all clients have access to the same information, resources, and services to make informed decisions and participate in a fair and competitive process.
  • Transparency and Open Communication: a. We maintain clear and transparent communication channels with our clients, ensuring that information is shared openly and consistently. b. We provide accurate and comprehensive details regarding our products, services, pricing, terms, and conditions to ensure fair understanding and decision-making.
  • Ethical Conduct: a. We conduct our business activities with the highest level of professionalism, honesty, and integrity. b. We adhere to all applicable laws, regulations, and industry standards governing our business operations.
  • Confidentiality and Privacy: a. We respect the confidentiality and privacy of our clients’ information and data, handling them securely and responsibly. b. Client information is used solely for the purpose of conducting business transactions and is not shared with any unauthorized parties.
  • Dispute Resolution: a. We are committed to resolving any disputes or conflicts with clients in a fair, impartial, and timely manner. b. We encourage open dialogue and negotiation to reach mutually beneficial resolutions.
  • Continuous Improvement: a. We regularly review and update our policies, procedures, and practices to ensure ongoing compliance with fair and equal business dealings. b. We welcome feedback from clients and stakeholders to identify areas for improvement and enhance the fairness of our business operations.

By adhering to this Fair and Equal Business Dealings Policy, Barrage Systems LLC aims to create a level playing field for all clients, promoting trust, fairness, and long-term partnerships. We are dedicated to upholding these principles in every aspect of our business and maintaining the highest standards of ethical conduct.

For any questions, concerns, or to report any potential violations of this policy, please contact our designated ethics and compliance officer at [email protected].

Equal Opportunity Employer Policy : Barrage Systems LLC MSP

Equal Opportunity Employer Policy Barrage Systems LLC is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We believe in providing equal employment opportunities to all individuals, without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. This Equal Opportunity Employer Policy outlines our commitment to maintaining fair and unbiased practices throughout our organization.

  • Non-Discrimination:a. We do not discriminate against employees or job applicants based on their race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic.b. All employment decisions, including recruitment, hiring, promotions, training, compensation, benefits, and termination, are made without bias or prejudice.
  • Hiring and Recruitment:a. We promote a fair and inclusive hiring process, where all individuals have equal access to employment opportunities.b. Our selection criteria are based on job-related qualifications, skills, and experience, ensuring a level playing field for all candidates.
  • Diversity and Inclusion:a. We value diversity and actively seek to create an inclusive work environment that respects and appreciates individual differences.b. We encourage the participation and contribution of individuals from diverse backgrounds, fostering a rich and varied workforce.
  • Accommodation:a. We provide reasonable accommodations to employees and applicants with disabilities, as required by applicable laws and regulations.b. We strive to create an inclusive environment that supports the needs of all employees and enables them to perform their job responsibilities to the best of their abilities.
  • Harassment and Discrimination Prevention: a. We maintain a zero-tolerance policy for harassment, discrimination, or any form of offensive behavior in the workplace.b. We promptly and thoroughly investigate all complaints and take appropriate disciplinary action, up to and including termination, against individuals found responsible for violating this policy.
  • Training and Awareness:a. We provide regular training and awareness programs to educate employees about equal opportunity, diversity, and inclusion.b. These programs aim to promote understanding, respect, and sensitivity among our workforce.
  • Compliance and Accountability:a. We comply with all applicable equal employment opportunity laws and regulations.b. Our management team is accountable for upholding the principles of equal opportunity and fostering an inclusive work environment.
  • Reporting and Confidentiality:a. We encourage employees to report any concerns or incidents of discrimination or harassment promptly.b. We assure employees that reports will be treated with confidentiality to the extent possible and that retaliation against individuals making good faith reports is strictly prohibited.By implementing this Equal Opportunity Employer Policy, Barrage Systems LLC strives to create a workplace that values and embraces diversity, fosters equal opportunities, and promotes a culture of respect and fairness. We are committed to continuously improving our practices and ensuring that all employees have an equal chance to succeed. For questions, concerns, or to report any potential violations of this policy, please contact our Human Resources Department at [email protected]

Privacy Policy

Welcome to Barrage Systems LLC. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.BarrageSystems.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Collection of Information

We collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Use of Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.

Disclosure of Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Security of Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Options Regarding Your Information

You may at any time review or change the information in your account or terminate your account by:

  • Contacting us using the contact information provided.
  • Logging into your account settings and updating your account.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: [email protected]

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